Terms and conditions

Terms & Conditions for customers and game users

These are the terms and conditions governing the use of this website owned by Rent A Game (RAG), and the rented products owned by the game developer. These terms apply to each user of a game and/or visitor to the website. Our company is based in Denmark and as such any legal disputes will be settled in the Danish court system, and in compliance with Danish law.

Responsibility for use of added images, music and effect sounds, as well as for nomination of winners, game publication, use of collected data, etc. rests solely on the game renter. The game owner: Rent A Game ApS has no direct influence on how games are modified, used or distributed, and accepts no responsibility.

Proprietor and proprietary information

Information on this website is the property of RAG. The materials contained in this site are protected by copyright law. The contents of the website are available to any user and/or visitor for personal reference only and may not be reproduced in any manner whatsoever either in whole or in part without prior written permission from RAG or its representatives. The Company reserves the right to:

  • add or remove materials from the website or to amend, alter, redesign or change anything contained in or on it at any time.
  • monitor, suspend, revoke, or otherwise limit access to the Website at any time.

No warranties

Any use of this website or the associated games is at the visitor's/user's personal risk. RAG or partnered game developers does not warrant the content, accuracy or veracity of any material or other information on the website or the games nor does it warrant that the website and the games are free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

The website may contain links to other sites or addresses on the web. External sites are not part of the website and do not belong to RAG. RAG does not approve or endorse other websites nor is it responsible for their contents.

Descriptions of, or references to, products, services or publications with in the website besides the offered products in the Catalogue do not constitute or imply their end orsement or recommendation in any way by RAG, its employees or contractors.
 

Exclusion of liability

To the maximum extent permitted by law RAG excludes liability for any loss, claim, damages or any special, consequential, exemplary or punitive damages (whether direct or indirectly incurred) of any kind arising out of or in connection with any visitor's or user's access to, or use of the website, or any material thereon, whether based in contract, tort or whether negligent or otherwise, even if RAG has been advised of the possibility of such damage.

Collection and use of personal data

Any personal information submitted by visitors, customers, agents, etc. via the website will be used by RAG for the purpose of contact and will not be transferred or sold to any 3rd Parties. Where personal information is held for people who are not yet customers but have requested to be contacted, the information will be held as long as is necessary to ensure effective communication. We will ensure that all personal information supplied is held securely, in accordance with the General Data Protection Regulation (GDPR).

GDPR

When you use a game, you may be asked to fill in some personal information like name and e-mail address. You can at anytime send RAG an e-mail requesting to see the information we have on file regarding your person. Information collected through the games are deleted from our system 30 days after the end of the rental period. Any personal data still retained in our backup system after this will be deleted after another 7 days.
RAG is not a controller (the entity that determines the purposes, conditions and means of the processing of personal data) but a processor, being the entity which processes personal data on behalf of the controller.

For more information about the EU Cookie Law and how this is used by RAG click here

Rent, terminate and alter your order and services

When you rent a game from RAG, you determine the intended rental period as well as expected number of downloads/users. Both extended rental period and additional downloads/users may be purchased during the rental period.

If you terminate/cancel an already completed transaction for rent of a game the game will be locked and cannot be reactivated. As you have already had access to the game and all associated data such transactions are non-refundable.